Service Delivery

BSU offers complete, adequate and integrated system education relevant to the goals of the national government; and in particular to develop scientific, technological, vocational and other professional courses.

BSU also provides training, technical assistance/consultancy, research in education, social and technical areas, productivity and quality, knowledge management, and sustainable human development.

The University including its external campuses aim to achieve the following service delivery/quality parameters:

Process Frontline Service Units Concerned Clienteles
Admission Appraisal of Regular and Irregular Students Office of the University Registrar Students
Provision of slots in the Dormitories Office of Student Affairs Students, Parents, Sponsors
Processing of Scholarship Applications Office of Student Affairs Students, Parents, Sponsors
Approval of Student Activity Permits Office of Student Affairs Student, Ad
Student Assistantship Office of Student Affairs Student, Concerned Offices
Student Labor (summer) Office of Student Affairs Student, Concerned Offices
Application for BSU College Admission Test Office of Student Affairs Students, Parents, Principals, Faculty
Assessment of Fees Accounting Office Students
Request for Refund and Application for Scholarship Accounting Office Students, Scholars
Physical Examination University Health Services student, scholars, athletes
Enrollment Enrollment of old students office of the University registrar students
Enrollment of New student/transferees Office of the University Registrar students
Collection of fees Cashiering Office  
Graduation Issuance of student records Office of the University Registrar Students
Releasing of clearance Accounting Office Students
Releasing of statement of accounts/balances/payment history accounting office Students
Releasing of checks/cash Accounting Office Public
Mentoring Student Consultation:
* Academic Advising
* Mentoring
Colleges and Institute Concerned Students, Employees, other stakeholders
Psychological Tests Office of Student Affairs Students, Employees, other stakeholders
Research and Extension * Client Referrals
* Consultation/request for information/technology
Office of Research Services, Office of Extension Services, IHFSA, HORTI, NPRCRTC, COARDC, ISRD, HERCC, CSAC, BVPC Farmers, Researchers, Technicians, NGOs, Entrepreneurs, faculty, and students
Production:
Development and implementation of business ventures
Documentation processing (receiving of documents and issuance of permit/receipts/and other pertinent papers) Office of the University Business Affairs/Concerned Office/Unit Business Partners/ Agencies
Other Services Consultation, Prescription, Dispensation of Medicines University Health Services Patients, Students, Employees
Treatment of Minor Injuries/Wounds University Health Services Students, Athletes, Faculty

 * University Services (in pdf)