(A Guide to Our Services)
BSU recognizes that the main reason for any institution’s existence is for the benefit of the clienteles it is mandated to serve. The true essence of the institution’s performance, therefore, depends on how efficiently it delivers its services.
Adhering to RA 9485 or The Anti-Red Tape Act (ARTA) and being inspired by a “student-first” policy, BSU crafted its Citizen’s Charter to guide its clienteles on how to avail of the services offered. The charter also guides the employees in the efficient delivery of front line services as amended by RA 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 (EODB-EGSDA).
The charter includes the mechanism for feedback/complaints and redress.
BSU Citizen's Charter Handbook
BSU Frontline Services
Office of the University Registrar
University Library and Information Services
University Health Service
Office of Student Services
Research and Extension
Human Resource Management Office