User Guide ODTS


By admin - Posted on 18 April 2012

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ONLINE DOCUMENT TRACKING SYSTEM
ICT Division, Benguet State University
La Trinidad, Benguet

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USER GUIDE – Online Document Tracking System v. 1.0 

  Contents
 The System  
 

* System Description
* Definition of Terms
* What information is found in the ODTS
* System Capabilities/Properties
* Mechanics of ODTS
* System Components (Menus
* Other Menus in the Toolbar

 
 Using the System  
 

° Accessing the System
° Registering a Document
° Receiving a Document
° Releasing a Document
° Tracking a Document
° Generating Reports
° Cancelling Document Circulation
° Completing Document Circulation
° Document with Multiple Recipient
° Changing User Password
° Viewing Notes of a Document
° Adding Note to Document
° Adding remarks to a Document
° Searching a Document
° Actions Applicable to a Document
° Actions Request for the Next Station
° Appendix (Figures)

 
  Description  
  Online Document Tracking System (ODTS) is an ICT based solution that aims to assist users track documents in the circulation. Users get immediate feedback on the document’s status, location and all transactions that transpired on a document. Messaging is also integrated in the system for users to easily attach important notes, remarks or alerts to any of the users to minimize resources such as papers, communication costs, electricity, inks, etc.
 Definition of Terms  
  Document: refers to physical documents that circulate among individuals, offices or
     stations for its processing. Examples are request letters, vouchers, purchase
     documents and others.
Station: office involved in the processing of a document. Examples are Accounting
     Office, Budget Office, President’s Office, etc.
Path: the list of stations involved in the circulation of a particular document.
Originator: office or individual who initiates the circulation of a document. It registers
     the document information in the central database of the online system.
Document Information: refers to data about the document. Examples are type of
    document, reference number of document etc.
Registration: process of recording pertinent information about a document into the
    online system.
Destination: an office that finally receives the document after it has been processed.
User: an authorized individual who is given an account to access the system and its
     functionalities.
System Administrator: personnel in-charge in the management of the ODTS
     including its users.
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 What Information is Found in the ODTS  
   · Time and date a document starts circulation, received, processed, and completed
    circulation
· Duration of a document in the circulation and duration of document in each station
· Process or actions done on a document e.g. approved, signed, processed, disapproved,
   sent back, discarded, etc.
· Current location of a document in the circulation
· Name of staff and office involved in the circulation (who registered the document, who
   received the document etc.)
· Messages or notes from users to other users
· User defined report: number of processed documents, approved documents, pending
   documents, cancelled documents, summary information
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 System Capabilities/Properties  
  * User account information is managed (add, edit, change, delete user) by the system
   administrator
* Users can change their own passwords.
* System is configurable by proper user.
* System is web-based so no need to install additional software in user’s PC.
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 ODTS Mechanics  
  * A document must be registered by a user or office before circulation.
* Document can be processed (received, released) only by offices involved in the
  circulation of a particular document.
* A document must be released by a station before the next station can receive it.
* A document can be passed back to and from concerned offices.
* A document can be received by authorized users in an office. Example: Acct Staff1 can
  receive a document and pass it on to Acct. Staff2 without releasing it.
* If a document enters an office, the document is a “Pending” document of that office.
   Pending documents automatically appears in the Document window (see Figure 11).
* An originator (after registering the document) need not release the document. It can be
   received by the next station/office.
* During registration, it is best to write the proper keywords on the description of the
   document for clarity and easy search in the future. Example. “Travel of Juan Luna to
   Cagayan Valley; Nov. 12-15, 2011” instead of writing “travel”
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 The System has Three Main Menus  
  1. DOCUMENTS – it is where the list of current documents is displayed for easy access. It is also where a document is searched by entering search keys or texts. It is where a user can track (TRACK) and add messages or notes (ADD NOTE) to documents.
2. REGISTRATION – it is where the information about a new document is recorded.
3. REPORTS – reports can be generated in this menu. It also includes a quick view of the status of documents processed by an office.
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Other menus in Toolbars form  
  1. Notes – a user can check and add notes about documents. The user can also check
    for messages directed to them or their office. It works like an email inbox.
2. User Account – a user can change user account details such as username and
    password.
3. Tools – for system administrators. The menu is used to configure document types, user
     accounts, offices, positions, and system reports.
4. Logout – logout from the system.

Note: Please refer to Figure 1 below

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 USING THE SYSTEM  
 Accessing the System  
  1. Open your internet browser (Mozilla Firefox, Google Chrome, Internet Explorer, etc.)
2. Type the following in the address box: http://odts.bsu.edu.ph
     It can also be accessed via its link from http://portal.bsu.edu.ph - ICT Services – Online
     Document Tracking System
3. Enter your user name and password. Check on the top toolbar that you are the current
    user.
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 Registering a Document  
  Registration is done once by a user (originator) who initiates the circulation. Make sure you have the Reference Number printed in a piece of paper represented by a barcode together with the numeric equivalent. Initially, it will be provided to you by the ICT office.

1. Firmly attach (staple) the piece of barcode paper with the document at the front most
     part for visibility. See

Figure 12.
2. Access the system using your own account.
3. Click the REGISTER link.
4. Read the Reference Number from the barcode paper into the Reference No. text box
    (see
Figure 5). You can use a handheld scanner or manually type in the numbers.
    Make sure to enter the correct values.
5. Fill up the Document and Transaction information with the correct values.
    (see
Figure 6)
6. Confirm your entries by clicking YES from the dialogue “Are you done?”.
7. To make corrections, click EDIT button else click DONE button. Important note: you
     cannot edit document information once an office/user has already received the
     document
8. You can accompany the new Document with a message for concerned stations to read.
     An example is “Please fast track the processing because its Holy Week next week…”.

Note: If you choose a particular user in the FOR drop down menu, a notification will be given as an alert to that particular user. The note will still be readable by all concerned stations in the Documents main page. (See see Figure 4; see Figure 6 - notification alert)

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Receiving a Document  
  It is the process of acknowledging the receipt of a physical document by a concerned office or station.
1. Access the system using your own account. After successful login, you will be directed
    to the DOCUMENTS menu.
2. Scan the barcode of the document; you may manually enter it in the text box and press
    Enter to confirm. The document and its transaction information will be displayed (see
   
Figure 8). The figures in the screen must be the same with the actual document you
    are holding.
3. Click RECEIVE button to receive the document.
4. At this moment, your office can now perform whatever action or process is required for
     the Document. Example: signature/approval by the office head, evaluation etc.

Note:
o Receiving the document indicates that it is inside your office thus a “Pending” document.
o In case document processing needs to be extended due to some reasons, you may Add a note or message in order to inform concerned offices. For example: “The Director is on travel and will be back after 2 days. Document will be released on Friday AM…”
o After clicking the RECEIVE button, it turns to “RELEASE” button. The receiving office has to release the document in order for other offices or stations to receive it.
o Searching a document to in the system to RECEIVE is not permitted; User has scan barcode or manually enter document Reference No.

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 Releasing a Document  
  After a process or action has been applied to a document, the user may now release it to the next office or station.
1. Access the system using your own account. After successful login, you will be directed
    to the DOCUMENTS menu.
2. Scan the barcode of the document; you may manually enter it in the text box and press
    Enter to confirm. The document and its transaction information will be displayed (see
    Figure 8). The figures in the screen must be the same with the actual document you
    are holding.
3. Click RELEASE button.
4. From the Pop-Up menu, select proper values for
    · Action – what has been done by an office to the Document
    · Request to Next Station – what shall the next office do to the Document
    · Remarks – an optional message that will be read when tracking the document.

Note: The next station has to receive the Document before it is considered released by a user or office.

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Tracking a Document  
  This refers to tracing the path of the Document from its origin until its current location. Users can also display the following information:
     · who processed the document
     · what are the remarks provided by user/office during the circulation
     · date and time the Document is processed
     · duration of the Document per user/office
     · over-all duration of the Document in the circulation
1. Access the system using your own account. After successful login, you will be directed 
    to the DOCUMENTS menu.
2. Search for the document to track. You may use the search box using any keywords or
    you may simply click one from the recent Documents displayed in the screen. You may
    enter or scan the Reference No. into the Reference Number text box if you happen to
    know or have it.
3. Click the particular Document to track
4. Click the TRACK button.
5. Click the PRINT button if needed. Click the GO BACK button to go back to the
    Documents window. See Figure 2 and Figure 3
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 Generating a Report  
  1. Access the system using your own account.
2. Click REPORTS menu. Notice that a summary is displayed in the window presenting the
    current month and the number of documents that has been
    · Initiated – documents created or initiated by your office
    · Processed – all documents processed by your office
    · Completed – all documents that completed circulation
    · On-circulation – all documents that are still in the circulation regardless of origin
    · Cancelled – all cancelled documents
3. Select type of report whether Daily, Selective, Monthly, Quarterly, Annual. Indicate
    proper duration using the calendar tool.
4. Click Generate button. A new window will be opened containing the report in PDF file.
    You may print or save the file.
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Cancelling a Document Circulation  
  A user can Call Off or Cancel the circulation of a Document. This can happen if a request has been disapproved due to some reasons like budget constraints. The Document must be a pending document in possession of the user/office that will mark it for cancellation. The originator will finally mark it as Cancelled; in there, the circulation stops.
1. Access the system using your own account.
2. Select the Document to cancel.
3. Click Release button.
4. Select appropriate value from the Action menu.
5. From the Request to Next Station drop down menu, select “For Cancellation”
6. Type in some notes in the remarks as needed.

Final Cancellation by the Originator.
7. Originator opens the Document from the Document Window
8. Click Release button.
9. From the Action drop down menu, select “Cancelled”. Type in reason for cancellation
    and Click Ok.
10. Confirm cancellation by clicking Ok.
Note: Document circulation is considered Complete.


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Completing the Circulation of a Document  
  If a Document has passed through all the concerned stations, its circulation is Completed. The originator and final destination only has the right to mark a Document as Complete.
1. Access the system using your own account.
2. Select the Document to complete in the Documents window.
3. Click Release button.
4. Select “Circulation Completed” from the Action menu.
5. Type in some remarks as needed.
6. Click OK.
Processing Documents with Multiple Recipients  
  Some Documents are intended for the different offices/colleges as in the case of office memorandum. It usually originates from the Office of the President and ends up to target Colleges/Offices. It may also come from an office, elevated to the Office of the President for approval and distributed by the Records Office.

The Records Office shall do the following process:
1. Access the system using their account.
2. Receive the Document (ready for distribution) by clicking the Receive button.
3. Click the Release button.
4. Select “Completed (Distribute Copy)” from the Action menu.
5. From the Stations menu, select the recipient offices/colleges
6. Click OK.
Note: when receiving, offices simply click Receive from the ODTS.


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Changing User Password  
  Users are allowed to change their own username and password.
1. Access the system using your own account.
2. Click the User Account tool bar (see Figure1).
3. Click Edit Account button.
4. Enter required fields and click OK to confirm.

Note: forgotten passwords must be referred to the system administrator (ICT Division)

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Viewing the Notes of a Document  
  1. Access the system using your own account.
2. Access the particular document.
3. Read the notes at the bottom left of the window (see Figure 8).
Adding Notes to a Document  
  Users can add notes to documents as additional information. It can also be used to send message to a particular office. The notes will be displayed in the main window when document information is accessed. Example, “Pls facilitate document, rush please…”, “you need to attach your T.O. before we process your request…”.
1. Access the system using your own account.
2. Access the particular document to add note.
3. Click the Add Note button at the bottom right of the window.
4. At the For drop down menu, select which office to notify/alert. If you don’t specify an
    office, nobody will receive an alert but the note will be visible anyway to all users. More
    than 1 note can be added to a document from several users. See Figure 6.
5. Type your note to the Note text box, click OK.
6. The note now will be displayed at the bottom left of the document information window.
     See Figure 8.
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 Adding Remarks  
  A remark is also a message that can be attached into a document during release and registration only. It is best used to explain or reason out something like why document processing is delayed or cancelled. The remarks will be displayed when users track the document. Example, “The document is only processed now because the Director was on leave for 2 days…”. In normal condition, it should be left blank. See Figure 8.

1. Access the system using your own account.
2. Click the Release button.
3. Fill in values for Action, Request to the Next Station and Remarks. All three are
    optional.
4. Click OK.
Note: If a remark is to be attached during registration, simply type in the remarks at the remarks text box.

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Searching a Document  
  Users may search for a document to display information or status in the circulation.
1. Access the system using your own account.
2. If you know the reference number, enter it in the Reference Number text box and click
    Search.
You may simply browse and click to the document in the Documents window because recent documents are automatically displayed.
3. To search a document using keys or text, enter keywords in the search text box on the
     upper right corner of the Documents window and click the Search icon. Click on the
     particular document.
4. Click Track button to display the document’s circulation information
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 Actions Application to a Document  
  · Signed/Approved – document is either signed or approved
· Evaluated – a document is evaluated
· Processed – a document is processed
· No Action – no action has been applied to a document but it was received by an office.
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 Actions Request for the Next Station  
  These are options on what the next receiving station is expected to do to a particular document.
· For signature/approval
· For evaluation
· For Processing
· For Revision [back to contents]
· For Cancellation – request the next receiving station to finally cancel the circulation.
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Appendix  
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Figure 1. Main Menu (DOCUMENTS Menu)
 
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Figure 2. Main Menu (DOCUMENTS Menu) – Document Information
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Figure 3. Tracking Information of a Document
 
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Figure 4. Adding a note to a Document
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Figure 5. The Registration Menu
 
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Figure 6. Document Registration
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Figure 7. Document Registration (after completing entries)
 
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Figure 8. Receiving a Document; Notes about a Document
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Figure 9. Releasing a Document
 
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Figure 10. Setting a Document for Multiple Recipients
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Figure 11. Pending Documents
 
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Figure 12. Barcode Sample
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